GovTech Local Authority Housing Allocations Platform UK District Council
Contents
Overview
A UK District Council managing 4,800 properties (council and housing association) with 3,400 applicants on the housing register.
Tech Stack
Compliance Standards
A UK District Council managing 4,800 properties and 3,400 housing register applicants was using a manual, paper-based allocation process that was slow, error-prone, and lacked transparency. They needed a digital platform that could automate housing allocations, ensure fairness, and provide real-time visibility to applicants while complying with the Local Government Act and Data Protection regulations.
Digital Housing Register
Created a digital housing register with online applications, document uploads, and automated eligibility checking.
Automated Allocation Engine
Built a rules-based allocation engine that automatically matches applicants to properties based on priority, eligibility, and location preferences.
Applicant Portal
Developed a self-service portal where applicants can check their position, update their details, and view property offers.
Reporting Dashboard
Built a real-time dashboard for council staff to monitor allocations, waiting lists, and key performance indicators.
Client Testimonial
This platform has completely transformed how we manage housing allocations. What used to take weeks now happens in days. Our applicants can track their progress, and our staff can focus on helping people rather than pushing paper.
ClickMasters Case Study Team
Reviewed by James Whitmore, CTO
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